Industrial/Organizational Psychology by Paul Levy - Sixth Edition, 2020 from Macmillan Student Store

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Industrial/Organizational Psychology

Sixth  Edition©2020  Paul Levy

ISBN:9781319269982

ISBN:9781319269968

ISBN:9781319107390

About

A contemporary perspective featuring the latest research

Written by a leading researcher in one of the nation’s top I/O programs, this text has long been acclaimed for its concise, research-based approach, and personable writing style. The new edition again offers a thoroughly contemporary perspective on the field, with the latest research and new ways for you to explore what’s happening in I/O psychology today. Each chapter presents you with a specific practice, controversy, or developing theory that practitioners and researchers are grappling with now and which will continue to influence the field in the coming years. These brief essays are followed by discussion questions that will help you further apply the concepts. Updated chapters cover the latest workplace issues, including results-only work environments, gamified microlearning, and the elimination of performance ratings.

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Table of Contents

Part I History and Research Methods of I/O

Chapter 1 I/O Psychology: Then and Now 

What Is I/O Psychology? 

How Are I/O Psychologists Trained? 

I/O Today: The Scientist-Practitioner Gap

What Do I/O Psychologists Do? 

Over a Century of History 

Pre–World War I 

World War I Through the 1920s 

The 1930s to Pre–World War II 

World War II to the Mid-1960s 

The Mid-1960s to the Mid-1980s 

The Mid-1980s to 2000 

2000 to Today 

Where does I/O Psychology Go from Here? 

What Does I/O Psychology Mean to You? 

Chapter 2 Research Methods in I/O Psychology 

What Is Science? 

Goals of Science 

Assumptions of Science 

Theories 

Basic Terminology and Research Concepts 

Independent and Dependent Variables 

Control 

Internal and External Validity 

Practitioner Forum: Douglas Klein 

A Model of the Research Process 

Types of Research Designs 

Experimental Methods 

Observational Methods 

Data Collection Techniques 

Naturalistic Observation 

Case Studies 

Archival Research 

Surveys 

Online Survey Methods

Measurement 

Reliability 

Validity of Tests, Measures, and Scales 

Ethics 

Statistics 

Measures of Central Tendency 

Measures of Dispersion 

Shapes of Distributions 

Correlation and Regression 

Meta-Analysis 

I/O Today: Big Data

Part II Industrial Psychology

Chapter 3 Job Analysis 

Some Terminology 

Approaches to Job Analysis 

Task-Oriented Techniques 

Worker-Oriented Techniques 

Practitioner Forum: John F. Binning 

Advances and Issues in Job Analysis Practice and Research 

Defining the Job: Descriptions and Specifications 

Competency Modeling

I/O Today: The Future of Job Analysis

The Many Purposes of Job Analysis 

Job Classification 

Criterion Development and Performance Appraisal 

Selection and Placement 

Job Design and Redesign 

Training 

Job Evaluation 

Point System 

Comparable Worth 

 

Chapter 4 Criterion Measurement 

Defining Criteria and Their Properties 

Ultimate Criterion 

Actual Criterion 

Criteria for the Criteria 

The Criterion Problem 

Multiple Versus Composite Criteria 

Practitioner Forum: Deirdre J. Knapp 

Dynamic Criteria 

Distinctions Among Performance Criteria 

Objective Criteria 

Subjective Criteria 

Contextual Performance 

I/O Today: Diversity and Performance

Chapter 5 Performance Management 

The Role of I/O Psychology in Performance Management

Uses of Performance Appraisal

Sources of Performance Ratings 

Rating Formats 

Practitioner Forum: Laura Finfer

Rating Errors 

I/O Today: Should we Eliminate Performance Ratings?

Rater Considerations 

Contemporary Performance Appraisal Research 

The Importance of the Social-Psychological Context

Providing Performance Feedback

Legal Issues in Performance Appraisal 

 

Chapter 6 Predictors 

Testing Formats 

Computer Adaptive Testing 

Speed Versus Power Tests 

Individual Versus Group Tests 

Paper-and-Pencil Versus Performance Tests 

Predictors 

Cognitive Ability 

Psychomotor Tests 

Personality Tests 

Integrity Tests 

Work Samples 

Assessment Centers 

Practitioner Forum: Matthew O’Connell 

I/O Today: Using Remote Assessment for Selection

Biographical Information 

Interviews 

Chapter 7 Selection Decisions and Personnel Law 

A Brief Review 

Recruitment 

The Selection Decision 

The Process of Test Validation 

Validity Generalization 

Practical Approaches to Selection 

Usefulness of Selection Processes 

Legal Issues in Industrial Psychology 

Employment At-Will 

Adverse Impact 

Affirmative Action 

Practitioner Forum: Katey E. Foster

Equal Pay Act 

Civil Rights Act 

Executive Order 11246 

Age Discrimination in Employment Act 

Americans with Disabilities Act 

I/O Today: Performance and Disability

Family and Medical Leave Act 

Chapter 8 Training and Development 

Assessing Training Needs 

Organizational Analysis 

Task Analysis 

Person Analysis 

Demographic Analysis 

Practitioner Forum: Brodie Gregory Riordan

Learning Context 

Instructional Design 

Principles of Learning

Individual Differences in Trainees 

Characteristics of the Trainer 

Transfer of Training 

Training Delivery 

General Approaches 

I/O Today: Gamified Microlearning in Job Training

Employee Development-Based Approaches 

Training Evaluation 

Training Criteria 

Evaluation Designs 

Training and Issues Related to Diversity 

Sexual Harassment Training 

Workplace Diversity Management and Training 

Part III Organizational Psychology

Chapter 9 Motivation 

Theoretical Perspectives 

Need–Motive–Value Theories 

I/O Today: Results-Only Work Environments

Cognitive Choice Theories 

Self-Regulation Theories 

Applications of Motivational Theories to Organizational Problems 

Organizational Behavior Management 

Goal Setting and Management by Objectives 

Job Enrichment 

Job Crafting 

Practitioner Forum: Anne Herman 

Chapter 10 Job Attitudes: Antecedents and Consequences 

Attitudes, Intentions, and Behaviors 

Why Study Job Attitudes? 

A Useful Model 

Job Satisfaction 

Antecedents 

Measurement and Dimensions 

Practitioner Forum: Brian Welle 

Consequences 

Organizational Commitment 

Components 

Antecedents 

I/O Today: The Relationship Between Unions and Job Satisfaction

Consequences 

Organizational Commitment Profiles

Additional Job Attitudes 

Job Involvement and Work Centrality 

Perceived Organizational Support 

Emotions in the Workplace 

Chapter 11 Stress and Worker Well-Being 

Stress and Strains 

Stress 

Strains 

I/O Today: PTSD and STSD

Coping with Stress 

Environmental Determinants of Well-Being 

Work–Family Conflict 

Theoretical Models

Organizational Support and Interventions

Practitioner Forum: E. Jeffrey Hill 

Family-Leave Policies 

Child-Care Benefits 

Elder-Care Assistance 

Dual-Earner Couples 

Psychological Effects of Job Loss 

The Hard Facts 

Environmental Determinants—Revisited 

Workplace Violence 

Chapter 12 Group Processes and Work Teams 

Groups Versus Teams 

Social Influence in Groups 

Norms 

Roles 

Conflict

Cohesion 

Group Development 

Social Loafing and Other Group Phenomena 

Group Decision Making 

Decision-Making Processes 

Ineffective Decision Making 

Work Teams of the 21st Century 

Mental Models 

Practitioner Forum: Tom Ruddy 

Types of Work Teams 

Work-Team Effectiveness 

I/O Today: Age Diversity in Teams

Current Trends 

Virtual Teams 

Team Member Selection 

Multiteam Systems

Chapter 13 Leadership 

What Is Leadership? 

Theories 

Trait Theories 

Behavior Theories 

Contingency Theories 

Contemporary Theories 

Practitioner Forum: Scott Erker 

New Directions in Leadership Research 

Gender and Leadership 

Culture and Leadership 

I/O Today: Romance of Leadership: How much do leaders really matter?

Emotions and Leadership 

Chapter 14 Organizational Theory and Development 

Organizational Theory 

Classical Organizational Theory 

I/O Today: Holacracy: Managing Work without Managers

Humanistic Theory 

Open-System Theory 

Organizational Development 

Why Organizations Need Organizational Development 

Models of Organizational Change 

Organizational Development Interventions 

Practitioner Forum: Steven Walker 

Paul Levy

Paul E. Levy was born and raised in Baltimore, Maryland, the youngest of his family's five children.  He received his BA in pyschology and economics from Washington & Lee University and earned his MA and PhD in industrial/organizational (I/O) psychology from Virginia Tech.  A faculty member at The University of Akron since 1989 and Chair of the Department of Psychology since 2005, Dr. Levy has been very involved in the development and training of hundreds of graduate students there.  During his tenure, he has also provided many undergraduates with their first exposure to the field of I/O psychology through his Introduction to Industrial/Organizational Psychology course.  Dr. Levy's consulting and research interests include performance appraisal, feedback, recruitment, organizational justice, and organizational surveys/attitudes.  He has published his scholarly work in many psychology and management journals, including the Journal of Applied Psychology, Journal of Personality and Social Psychology, Organizational and Human Decision Processes, and Academy of Management Journal.  Dr. Levy is married to Sylvia Chinn-Levy and has three boys (Christopher, Sean, and Jared) who are, amazingly, more interested in sports, music, and reading than they are in psychology.  Dr. Levy is an avid baseball and basketball fan, youth sports coach, basketball player, and a lifelong fan of the Baltimore Orioles.