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Business and Professional Communication in the Information Age
Third EditionJohn William Haas
©2018Table of Contents
- Business and Professional Communication
- The Communication Process
- The Process of Communicating and Organizing
- The Interviewing Process
- Business Presentations: Preparation
- Business Presentations: Delivery
- Informative, Persuasive, Group, and Special Occasion Presentations
- Using Language
- Developing Effective Workplace Relationships
- Intercultural Communication
- Communication in Teams and Groups
- Group Decision-making and Problem Solving