GET FREE SHIPPING!
Use Promo Code SHIPFREE at Step 4 of checkout.
*Free Shipping only applicable to US orders. Restrictions apply.
Organizational Communication
Eighth EditionEric M. Eisenberg; Angela Trethewey; Marianne LeGreco; H. L. Goodall Jr.
©2017Putting theory into practice.
Organizational Communication imparts the core theories and skills that you as an organizational communication student need, while sharing the very best of the current scholarship, particularly as it relates to diversity, technology, ethics and the global economy. This user-friendly textbook emphasizes the balance of creativity and constraint – that is, the ability to simultaneously work out the tension between individual creativity and organization constraint. Striking this balance will help you achieve your professional and personal goals. Package with LaunchPad to get the most help and best value through high-quality multimedia content.
Table of Contents
CHAPTER 1 Communication and the Changing World of Work
THE INEVITABILITY OF CHANGE
THE IMPACT OF GLOBALIZATION ON ORGANIZING
Outsourcing
The Rise of the Global Company
Challenges of Managing a Multicultural Workforce
Global Economic Concerns
WHAT WOULD YOU DO? Religious Differences in the Classroom
Potential Abuses of Power in the Global Marketplace
EVERYDAY ORGANIZATIONAL COMMUNICATION
Globalization and You
COMMUNICATION TECHNOLOGY
Contemplating Security Concerns
Understanding Urgent Organizations
Relying on Communication Networks
CHANGES IN THE MEANING OF WORK
The New Social Contract
Ethical Concerns
Quality-of-Life Issues
WHAT WOULD YOU DO? Organizational Structure and Employee Well-Being
SUMMARY
QUESTIONS FOR REVIEW AND DISCUSSION
KEY TERMS
CASE STUDY: THE CASE OF THE “ITALIAN” SHOES
CHAPTER 2 Defining Organizational Communication
THE IMPORTANCE OF COMMUNICATION DEFINITIONS AND APPROACHES
APPROACHES TO ORGANIZATIONAL COMMUNICATION
Communication as Information Transfer
Communication as Strategic Control
WHAT WOULD YOU DO? It’s Not Personal, It’s Just Policy:
Communication as a Balance of Creativity and Constraint
EVERYDAY ORGANIZATIONAL COMMUNICATION
ORGANIZATIONS AS DIALOGUES
Dialogue and the Situated Individual
Definitions of Dialogue
Dialogue as Mindful Communication
Dialogue as Equitable Transaction
Dialogue as Empathic Conversation
Dialogue as Real Meeting
INTEGRITY AND ETHICS IN ORGANIZATIONAL COMMUNICATION
SUMMARY
QUESTIONS FOR REVIEW AND DISCUSSION
KEY TERMS
WHY THEORY?
Theories Are Partial
Theories Are Partisan
CLASSICAL MANAGEMENT APPROACHES
From Empire to Hierarchy
The Industrial Revolution
Scientific Management
Fayol’s Classical Management
Bureaucracy
Subject Index